The place of work was called Service Merchandise, and I remember shopping at one often when I was much younger in San Antonio before the store closed. I never would’ve known about this book, but it appeared on my LinkedIn page; maybe some I follow shared, liked, or commented on a post about it. I am sure glad they did!
I emailed myself the link so I could buy it, and when I did, it was a really quick and easy read, and I enjoyed learning the history of the store and the valuable business lessons as well.